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Empower is hiring an overnight Customer Support Manager to lead 4–6 remote agents supporting its driver and rider platform. You'll coach employees, oversee customer escalations, improve support workflows, conduct quality reviews, and assist with hiring and onboarding. Applicants need 5+ years in customer support or trust and safety, including 2+ years in leadership, experience with Zendesk or similar tools, and a college degree. The role pays $70,000–$90,000 annually plus equity and performance bonus. Overnight and weekend shifts are required, along with daytime availability for training and meetings.
Empower is hiring a Business Analyst II to help grow its rideshare technology platform through data analysis, marketplace operations, and marketing initiatives. You'll use dashboards to evaluate customer acquisition and retention, manage projects, improve email and text campaigns, and support advertising programs. Applicants need a bachelor's or other four-year degree, 3–5 years of post-college experience, and strong Excel or Google Sheets skills. The position is fully remote within the U.S., with an optional McLean, Virginia office location. Base salary is $80,000–$100,000 annually, plus equity and performance-based bonus.
Empower is hiring a fully remote Customer Support Associate to help drivers and riders resolve issues with its transportation platform. You'll answer phone calls and emails, troubleshoot customer concerns, escalate recurring problems, and recommend service improvements. Applicants need at least one year of customer support experience and familiarity with CRM or ticketing systems such as Zendesk. Weekend shifts are required. The employer offers $20–$23 per hour, plus equity and a performance-based bonus. Work is permitted anywhere in the United States.
United States (IL, WI (associated locations; eligibility needs confirmation))
Full-time · Remote
Entry level
$60,500 to $84,700 per year
Wheels, Inc. is hiring a remote Fleet Business Associate to grow business-to-business sales of vehicle leasing and fleet management services. You'll find prospective customers, build relationships, deliver sales presentations, and negotiate contracts. The employer lists $60,500–$84,700 in annual base pay, plus eligibility for sales incentives. A bachelor's degree and 1–3 years of sales or customer-facing experience are preferred, not required. Applicants need a valid driver's license and must be willing to travel approximately 25%. Location eligibility should be confirmed.
Wheels, Inc. is hiring a hybrid Customer Support Specialist to assist business clients and drivers with fleet management requests. You'll answer calls and emails, manage customer tasks, update account records, and coordinate vehicle services such as registrations, rentals, insurance, and transportation. Applicants need a high school diploma and at least one year of customer service experience in a busy environment. The position pays $37,500–$52,500 annually, includes potential annual incentives, and requires working from a Georgia or Illinois office on a hybrid schedule.
United States (Colorado, Utah, California, New York)
Full-time · Hybrid
Entry level
$19.29 per hour
Sundance Institute is hiring temporary remote Customer Support Operations Agents to assist film festival patrons with ticket purchases, passes, and technical issues. You'll answer questions, troubleshoot website problems, update customer records, and document support requests. The position pays $19.29 per hour and requires one year of relevant experience. Work runs December 9, 2026, through January 31, 2027, with evening and weekend availability as needed. Applicants must live within commuting distance of Boulder, Salt Lake City, Los Angeles, or New York City.
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